What better time could we have to talk about conflict resolution than these crazy COVID days of quarantine, online learning, high tension politics, and civil unrest?
There’s a reason that conflict resolution is an essential part of any leadership training program—it’s indispensable and we don’t spend enough time, unless we’re social workers, learning how to effectively and empathetically resolve conflict.
As you know, conflict comes in every shade and flavor, and it can be found in every environment. The home, the workplace, social media, the grocery store (this one’s taken on new significance in light of the pandemic), and the place we’re going to focus on today—the classroom.
Sit in a room with any group of teachers and ask them about their experiences with conflict and prepare to buckle in for some bumpy rides. Whenever people are gathered together and have differing expectations, beliefs, communication styles, backgrounds, there exists the potential for conflict.